"your message was very well received by our team and has focused our
attention on the importance of customer satisfaction to the future of our
business. the clarity of your talk and the pragmatic approach of your book
have been extremely helpful in gaining the commitment of our management
"i felt our workshop was terrific. whatever concerns i had quickly
evaporated when you took over the audience and got people going. i
congratulate you on doing a fine job."
"i would be making a terrible mistake if i did not take this moment to thank
you for your outstanding presentation to our managers. your talk, especially
the way you wove in the office managers' new compliance responsibilities,
really hit the nail on the head. their applause was one indication. we all
walked out of the meeting with the inspiration to put your thoughts into
"i wanted to take this opportunity to let you know how much i enjoyed your
presentation last tuesday. the program was short, to the point, and gave
participants tangibles to take back to their companies."
"your presentation served to motivate our sales force. it seemed like
everything we discussed a couple of weeks before the meeting found its way
into your talk. all the comments were positive like: 'the best speaker we
ever had'; 'wish it could have been longer'; and "where can i get his book
to learn more?' you struck a chord with our salespeople and it was the exact
message i wanted them to hear."
"it was interesting to see the evaluation forms. your presentation was
frequently rated "5+++" (1 to 5 rating scale). you really did a wonderful
job and it added greatly to the success of our conference."
"our company is the leading seminar organization in latin america. we have
had such experts as peter drucker, tom peters, lee iacocca, philip kottler,
michael porter and others. richard whiteley was simply one of the best
speakers we have ever had. he is the only speaker to have ever received a
perfect score from our attendees. the big difference between richard and
other speakers is that he can tell an audience how to make it happen in a
very practical and entertaining way. we are particularly delighted with the
time he took to learn about our audiences to make the presentations directed
"customer service workshop was phenomenal"
"richard whiteley increased my expectations. his session made the entire
"yah freaking hoo!"
"this was fantastic. practical. can use the information immediately."
"richard is amazing! keep him coming back."
"very good presentation style...lots of audience participation...lots of
style, content and humor"