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about us

speaking philosophy

topics:

  how to create customer loyalty by creating a customer-centered organization
how to create the branded customer experience
respiriting the workforce: how to find the job you always wanted without leaving the one you have
leadership in the new millennium
selling through service

testimonials

clients:

  sample clients
client list (full list)

biography:

  short version
full version

books and press

self assessment

  how well are you creating the branded customer experience?
how customer centered is your organization?
how good a leader are you?
how good a sales person are you?
how is alive your spirit at work?

demos

site map

click here for a downloadable brochure.