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about us

speaking philosophy


  how to create customer loyalty by creating a customer-centered organization
how to create the branded customer experience
respiriting the workforce: how to find the job you always wanted without leaving the one you have
leadership in the new millennium
selling through service



  sample clients
client list (full list)


  short version
full version

books and press

self assessment

  how well are you creating the branded customer experience?
how customer centered is your organization?
how good a leader are you?
how good a sales person are you?
how is alive your spirit at work?


site map

click here for a downloadable brochure.